Returns:
Online purchases: You must notify us by e-mail within 7 days of receipt and
the returned item must be new, unused, and in resalable condition.
please do not return any items without e-mailing us first to get a return
authorization number.
In order to help us process your return in a timely manner please follow the
following guidelines:
1. Indicate how you received the item. Are you the purchaser? Are you
returning a gift?
2. If you are the purchaser, please include the venue where the item was
purchased along with a transaction ID.
3. If you are returning a gift, please include the name and address of the
purchaser along with your name and
email address. This information is required in order to process a refund.
4. Please let us know the reason for the return.
5.Please package the item sufficiently to prevent damage and mail it to the
return address provided with your return authorization.
Shipping charges are not refundable and the cost of the original shipping
will be deducted from your refund
Returns are valid for domestic
returns only we will not accept returns from other countries.
Refunds:
Credit Card Purchases: Your refund will be credited to the original credit
card.
Paypal: Refunds can only be made to the
original paypal account used to purchase the item.
Gift Recipients: Your refund will be issued in the form of a credit good for
purchases at our website only.
Tax: The appropriate tax amount charged by us will be included with
your refund.
Discounts and Promotions: If your purchase was a discounted item or a
gift with purchase, the refund value for the item returned
will be reduced to reflect it's value as a free gift or discounted item.
Contact:
Notifications:
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REAL MUSEUM FRAMED
BUTTERFLIES, MOTHS AND INSECTS IN CONSERVATION QUALITY DISPLAYS We are the nations leading wholesale supplier of museum quality handmade educational butterfly art made from real butterflies, moths, beetles, spiders and insects. All of our framed butterflies and insects include an educational and informative leaflet that explains about these real insects and their environment. All of our framed insects are proudly handmade by us in the U.S.A. We have been hand making our framed insects since 1992. We have a long standing reputation for delivering the highest quality Real framed butterflies and insect displays at very affordable prices. Butterfly and insect collecting has been a popular past time for hundreds of years and we hope that you'll add our real butterfly gifts to your existing collection or start a new one.
We accept the following credit cards:
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